Terms and conditions
Terms of service
Welcome to Nikol Beauty. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before proceeding.
2.- Use of Our Website: You may use our website for lawful purposes only. You agree not to engage in any activity that disrupts or interferes with the operation of our website or the networks connected to it.
3.- Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Nikol Beauty and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.
4.- Product Information: We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant the accuracy, completeness, or reliability of any product information provided. Prices and availability are subject to change without notice.
5.- Ordering and Payment: By placing an order through our website, you agree to provide accurate and complete information about yourself and your payment method. You also authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.
6.- Shipping and Returns: Please refer to our Shipping Policy and Returns Policy for information about shipping rates, delivery times, and our return process.
7.- SMS/TEXTS-Electronic Communications: When you place a qualifying customer order through the Merchant’s website, you are communicating with Shopify electronically, and you consent to enter into this agreement by electronic means and to receive communications from Shopify electronically via SMS and or via email.
8.- Privacy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information about you.
9.- Disclaimer of Warranties: Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10.- Limitation of Liability: In no event shall Nikol Beauty or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or products, even if we have been advised of the possibility of such damages.
11.- Indemnification: You agree to indemnify, defend, and hold harmless Nikol Beauty and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses arising out of or in any way related to your use of our website or products.
12.- Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the revised Terms.
13.- Governing Law: These Terms shall be governed by and construed in accordance with the laws of your jurisdiction, without regard to its conflict of law provisions.
Contact Us: If you have any questions or concerns about these Terms, please contact us at hello@nikolbeauty.com.
Thank you for visiting Nikol Beauty.
Privacy policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Fresh Beauty Studio/NiKOL Cosmetics/ Nikol Beauty, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address through our website.
When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our new launches, new online courses, and other beauty updates.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, and place an order, we imply that you consent to our collecting your information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@nikolbeauty.com
SHOPIFY
Our store payment gateway is hosted by Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
Your credit card information is not stored on our website it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
LINKS
When you click on links on our online store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using our site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our online store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
Where do you ship?
We currently ship to the USA and CANADA. We are working on shipping to other countries in the near future. We will update our website and announce on Social Media when we open up to more countries. Thank you for your patience.
For USA orders over $125 we offer FREE SHIPPING. *after all discounts.
Duties and Taxes are not included in pricing for Canada orders. Shipping costs do not cover Canada's import Duties and Taxes. Please allow up to 12 days to receive your international shipment.
Can you expedite my shipping?
Yes, we have a 2- Business Day shipping options for $15.00. Please note orders need to be placed before 12pm EST for this option. If you order is placed on a Saturday, Sunday or holiday it is not considered a business day.
PO Boxes and Military addresses do not qualify for 2-Business Day shipping.
Please note we are not responsible for where your post person delivers your package. Once it leaves our shipping department, we are not responsible for lost or stolen packages.
How will I know if my order was confirmed?
You will receive an email confirmation and text message (if you signed up for SMS alerts) with an order number from Fresh Beauty Studio at the time your order is placed detailing all items you ordered.
Will I be notified when my order is shipped?
Yes, once your order has been processed and a shipping label has been created you will receive a confirmation email update letting you know your USPS tracking number. You will also receive an SMS text message if you signed up for that feature. Please track your package so there are no issues receiving your order.
How long will it take to receive my order?
Most orders that are received before 12pm EST will be packed and shipped that day. Please allow for 3-5 business days to receive your order.
What happens if my order arrives damaged?
All orders have a postcard with information on what to do in the case of a damaged product. We understand that packages can be damaged during transit, we require that you contact customer service portal HERE within 24 hours of your package being delivered with a photo of your product(s) that were damaged in shipping. Please email hello@nikolbeauty.com if you have any issues reaching our self service portal.
Store Return Policy
Nikol Beauty Return/Refund Policy: We are unable to offer refunds, returns, or exchanges. All sales are final. Please review your order closely prior to checking out. We are unable to exchange products once they leave our warehouse due to our products being personal products and for the safety of our customers.
In the unlikely event that a product arrives damaged, please contact our customer support portal HERE within 48 hours of receipt of your shipment. Customers must include photos of the issue and a screenshot of the invoice that came inside their order.
xoxo,
Nikol Beauty Team
