Shipping Terms & Conditions
Good news — your order is on its way to being on its way! Here is everything you need to know about how your package gets to you: where we ship, how long it takes, tracking, and what to do if something goes wrong. Choose a topic below, or simply scroll.
- FREE US shipping over $125
- Ships in 3–5 business days
- We ship worldwide
Where we ship
Where do you ship?
We ship globally to most countries. However, we are currently unable to ship to the following countries due to various restrictions and regulations:
Belarus, Cuba, Iran, North Korea, Russia, Syria, Israel, Ukraine, Turkey, Spain, Austria
Shipping times and costs may vary depending on your location. Please note that international customers are responsible for any import duties, taxes, or customs fees that may apply.
If you have questions about shipping to your country, please don't hesitate to contact our support team.
Do you offer free shipping?
For USA orders over $125 we offer FREE SHIPPING. *after all discounts.
What about international duties and taxes?
Duties and Taxes will be shown on the checkout page. Please allow up to 14+ days to receive your international shipment. Thank you for your patience.
Delivery & expedited
How long will it take to receive my order?
Most orders that are received before 12pm EST will be packed and shipped that day. Please allow for 3-5 business days to receive your order.
Can you expedite my shipping?
Yes, we have a 2-Business-Day shipping option for $15.00 for US-only orders. Please note orders need to be placed before 12pm EST on a business day for this option. If your order is placed on a Saturday, Sunday or holiday it is not considered a business day.
PO Boxes and Military addresses do not qualify for 2-Business-Day shipping.
Please note we are not responsible for where your post person delivers your package. Once it leaves our shipping department, we are not responsible for lost or stolen packages.
Confirmation & tracking
How will I know if my order was confirmed?
You will receive an email confirmation and text message (if you signed up for SMS alerts) with an order number from Fresh Beauty Studio at the time your order is placed, detailing all items you ordered.
Will I be notified when my order is shipped?
Yes, once your order has been processed and a shipping label has been created, you will receive a confirmation email update letting you know your USPS tracking number. You will also receive an SMS text message if you signed up for that feature. Please track your package so there are no issues receiving your order.
Damaged packages
What happens if my order arrives damaged?
We understand that packages can be damaged during transit. We require that you contact our customer service portal (opens in new tab) within 48 hours of your package being delivered with a photo of your product(s) that were damaged in shipping. Please email Hello@nikolbeauty.com if you have any issues reaching our self service portal.